Privacy Policy

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Privacy Policy for VTM Software and SAPTM Services

Effective Date: 12/05/2024

VTM Software ("we," "us," "our") is committed to safeguarding your privacy and ensuring transparency about how we handle your personal and organizational data. This Privacy Policy outlines the types of information we collect, how we use and protect it, and your rights concerning our services, including SAPTM ("the Service").

1. Information We Collect

a. Information You Provide

We collect information you provide directly to us, including:

Contact Details: Name, email address, phone number.

Account Information: Usernames, passwords, and credentials for accessing SAPTM.

Business Details: Organization name, industry, and relevant SAP configurations.

b. Information Automatically Collected

When you use SAPTM, we may collect:

Technical Data: IP addresses, device information, browser types, operating systems.

Usage Data: Activity logs, error reports, and feature interaction analytics.

Configuration Details: Data synchronized from SAP environments for operational purposes.

c. Third-Party Information

We may receive data from:

SAP integrations authorized by you.

Third-party platforms that interact with SAPTM.

2. How We Use Your Information

We use the collected data to:

Provide, improve, and maintain the functionality of SAPTM.

Customize and optimize user experiences.

Ensure secure and compliant operations.

Facilitate customer support and technical troubleshooting.

Analyze usage trends to enhance system performance.

3. Sharing Your Information

We respect your privacy and do not sell or rent your data. However, we may share your information under these conditions:

With Service Providers: For hosting, analytics, and operational support.

For Legal Compliance: To meet legal obligations or respond to lawful requests.

With Your Consent: If authorized explicitly for third-party integrations or services.

4. Data Security

We implement stringent security measures to protect your data, including:

Encryption: All data is encrypted during transit and at rest.

Access Controls: Restricted access to authorized personnel only.

Regular Audits: Continuous assessment to identify and mitigate risks.

5. Data Retention

We retain your data only for as long as necessary to:

Provide the Service.

Comply with legal and contractual requirements.

Address support needs or operational purposes.

When data is no longer required, we securely delete or anonymize it.

6. Your Rights

You have the right to:

Access and review your personal data.

Request corrections to inaccurate information.

Request data deletion, subject to legal obligations.

Withdraw consent for optional data processing.

For any data-related inquiries, contact us at info@vtmsoftware.com.

7. Third-Party Links

Our Service may link to third-party websites or applications. We are not responsible for their privacy practices and encourage you to review their policies.

8. Children's Privacy

SAPTM is not intended for individuals under 18. We do not knowingly collect data from minors. If we learn of such collection, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Notice of material updates will be provided via email or the Service interface.

10. Contact Us

For questions or concerns regarding this Privacy Policy, please reach out to us:

VTM Software

Email: info@vtmsoftware.com

Phone: 941.499.3599

Address: 

333 TAMIAMI TRL S. STE 389

VENICE FL, 34285

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